The Human Element

Potomac’s team of empathetic, tenured professionals are experienced with providing high-touch service. Our service philosophy, combined with around-the-curve foresight regarding human capital management and benefits, allows us to exceed expectations daily. By providing individualized support for each employee and their families, we are their personal liaison and advocate. Since there is no perfect insurance company on the market, we are as proactive as possible in obtaining renewal information and managing client-carrier interactions.

The Technology Element

We utilize technology from various vendors, allowing us to simplify and manage the analytics of employee benefits for our clients. The systems we use assist us in benchmarking, plan design, and financial modeling, to name a few functions. Using these modeling systems maximize client understanding and minimize frustration for all involved.

Leave a Comment